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Consumer & Shopper Insights

Since 2006, Pierre-Yves Roussel has been in charge of some of the fashion industry’s best-known luxury brands. Here, he shares his views on creativity and inspiration, the evolution of brands, and how the Internet is—and isn’t—changing the industry.


The future of retail: How to make your bricks click

No, the brick and mortar store is not dead. Here’s how to use physical stores to your advantage in the digital age.


Succeeding in tomorrow’s global fashion market

The dynamics of the apparel industry are changing dramatically. To succeed amid the shifting tides, companies need to build up competence in four disciplines.


The digital battle that banks must win

The average consumer’s banking relationship is dominated by making payments. So why are banks doing so little to defend this critical beachhead?


The future of US retail-banking distribution

The more that customers use digital-banking channels, the more they actually use branches and call centers. This shifting behavior presents a threat—and a rare opportunity.


Nigeria’s renewal: Delivering inclusive growth

With the right reforms and investments, Nigeria could become one of the world’s leading economies by 2030.