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Consumer & Shopper Insights

Since 2006, Pierre-Yves Roussel has been in charge of some of the fashion industry’s best-known luxury brands. Here, he shares his views on creativity and inspiration, the evolution of brands, and how the Internet is—and isn’t—changing the industry.

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The future of retail: How to make your bricks click

No, the brick and mortar store is not dead. Here’s how to use physical stores to your advantage in the digital age.

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Succeeding in tomorrow’s global fashion market

The dynamics of the apparel industry are changing dramatically. To succeed amid the shifting tides, companies need to build up competence in four disciplines.

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The digital battle that banks must win

The average consumer’s banking relationship is dominated by making payments. So why are banks doing so little to defend this critical beachhead?

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The future of US retail-banking distribution

The more that customers use digital-banking channels, the more they actually use branches and call centers. This shifting behavior presents a threat—and a rare opportunity.

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Nigeria’s renewal: Delivering inclusive growth

With the right reforms and investments, Nigeria could become one of the world’s leading economies by 2030.