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Departments & Information to Include
1. General Support
- Purpose: Handles common inquiries about services, website navigation, and account setup.
- Contact:
2. Sales & Consultations
- Purpose: Assists with service inquiries, pricing, and booking brand strategy consultations.
- Contact:
3. Billing & Payments
- Purpose: Addresses payment issues, invoices, refunds, and subscription cancellations.
- Contact:
4. Technical Support
- Purpose: Helps resolve technical issues with website access, digital downloads, and automated reports.
- Contact:
5. Refund & Cancellation Requests
- Purpose: Assists customers with refund eligibility and service cancellations.
- Contact:
6. Press & Media Inquiries
- Purpose: Handles media requests, collaborations, and speaking engagements.
- Contact:
